Our Plans
Dedicated to quality service, our plans have more than just backups and statistics.
Website hosting is a common thing on the internet, virtually every internet company offers hosting, so how does Next Wave Services stand out from the crowd? We help you with your code, from HTML, to Javascript, to database queries, we want your site to be a success, so each website hosted with us gets a couple hours of hands on technical support each month. Dont have time to update your schedule of events? Drop us an email, we'll take care of it. Need help integrating that open source program? No problem, we can help. |
|
All our plans are environmentally friendly. Learn more.
 |
On top of our hands on help, we offer the standard hosting features as well:
- Daily backup of your entire site, and all databases, restoration only a quick phone call or email away.
- Website statistics updated nightly.
- 500MB of initial storage space, with more available at no additional cost depending on your situation, just ask.
- Unlimited bandwidth, we monitor for suspicious activity, your usage is expected to be within reason.
- Unlimited databases using mysql
- Tons more, if there is anything we missed, just ask!
Email features included:
- POP and IMAP email accounts, along with simple webmail access too!
- Email aliases, and forwarding.
- Auto-responders
- 95% Spam free promise on all email accounts through your domain hosted with us. (This is an important one, that many others don't offer!)
- We offer an advanced email service for a small additional cost, synchronize your email, contacts, and calendar, with outlook, and your phone!
Technical notes:
- All our systems are linux based, windows hosting is available for an additional fee.
- Plesk control panel available for advanced users.
Zero-Downtime Network
100% Network Uptime Isn't Wishful Thinking, It's A Guaranteed Reality
We know that every second your network is down you're losing opportunities, revenue and the confidence of your users and visitors. So we decided to do something about it. We have all our servers connected to a Zero-Downtime Network to minimize downtime and we are so confident about its capabilities that we guarantee we will give you money back if it goes down. And it works so well that we guarantee it.
Our 100% Network Uptime Guarantee ? Every aspect of our Zero-Downtime Network makes it real:
- We use the network only for our customers' managed hosting needs, never sharing it with telecom services or cable TV services that would negatively affect your service.
- The only bandwidth we use is high performance bandwidth, which usually isn't the case with cheaper hosting providers.
- To provide multiple redundancies in the flow of information to and from our data center, we partner with nine network providers.
- Every fiber carrier must enter our datacenter at separate points. This is to protect you from complete service failures caused by an unlikely network cut.
- You get the fastest and most reliable network connections because our Proactive Network Management methodology monitors route efficiency and end-user performance, automatically improving the network's topology and configuration in real-time.
- We purposely under utilize the network, making it resilient to even the largest Internet routing issues.
- The network's configuration, co-developed with Cisco, guards against any single points of failure at the shared network level.
- Cisco and Arbor Networks continually work with us, creating ever-improving ways of monitoring and securing our network
Our Data Center
We engineered it to never compromise security or redundancy. Ever.
Physical Security
- Keycard protocols, biometric scanning protocols and round-the-clock interior and exterior surveillance monitor access to our data center.
- Only authorized data center personnel are granted access credentials to our data center. No one else can enter the production area of the datacenter without prior clearance and an appropriate escort.
- Every data center employee undergoes multiple and thorough background security checks before they're hired.
Precision Environment
- Our data center's HVAC (Heating Ventilation Air Conditioning) system is N+1 redundant. This ensures that a duplicate system immediately comes online should there be an HVAC system failure.
- Every 90 seconds, all the air in our data centers are circulated and filtered to remove dust and contaminants.
- Our advanced fire suppression systems are designed to stop fires from spreading in the unlikely event one should occur.
- All cables are securely tied down with cable racks suspended from ceilings, providing dual routes for all cables.
Conditioned Power
- Should a total utility power outage ever occur, all of our data centers' power systems are designed to run uninterrupted, with every server receiving conditioned UPS (Uninterruptible Power Supply) power.
- Our UPS power subsystem is N+1 redundant, with instantaneous fail-over if the primary UPS fails.
- If an extended utility power outage occurs, our routinely tested, on-site diesel generators can run indefinitely.
Core Routing Equipment
- Only fully redundant, enterprise-class routing equipment is used in our data centers.
- All routing equipment is housed in a secured core routing room and fed by its own redundant power supply.
- Fiber carriers can only enter our data centers at disparate points to guard against service failure.
Network Technicians
- We require that the networking and security teams working in our data centers be certified. We also require that they be thoroughly experienced in managing and monitoring enterprise level networks.
- Our Certified Network Technicians are trained to the highest industry standards.
|
